---
title: I paid for PRO, but can't access it
description: Check if you have a different account. Log out and log back in your other account.
---

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1. [Questions & Answers](https://help.gronda.com/?hsLang=en)
2. [Being PRO member](https://help.gronda.com/being-pro-member?hsLang=en)

# I paid for PRO, but can't access it

## Check if you have a different account. Log out and log back in your other account.

It looks like you’re logged into the wrong account, which is why your PRO subscription isn’t showing up. No worries, though—it’s easy to fix!

**What to do:** Log out of your current account. Sign in with the email or social login (Apple, Google, Facebook) linked to your PRO purchase. Can’t remember the email? Search your inbox for a confirmation from us or the App Store/Google Play.

Let’s get you back to enjoying all your PRO features! 🚀

- [Being PRO member](https://help.gronda.com/being-pro-member?hsLang=en)
- [Manage your account](https://help.gronda.com/manage-your-account?hsLang=en)

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